Senior Quality Officer

Senior Quality Officer

Our people make the difference.  Here at PHX Ireland, we strive to be a place for everyone - where each and every one of us can be our true, authentic selves, every single day.

For us, individuality sparks new ideas, shapes new approaches and brings us powerful new perspectives. It's the heartbeat of our innovation, creativity, and success. Which is why, at PHX Ireland, we don't just embrace our differences - we celebrate them.

Across United Drug, McCabes Pharmacy, and TCP Homecare, in every location and every role, the way we work makes us who we are - and that's something we are really proud of. Which is why we've summed up our ethos in our six PHX Ireland values; Customer focused, Quality driven, collaborative, ambitious, innovative, and inclusive.

Overview / Purpose of the role

Responsible for providing quality support within the warehouse / distribution / manufacturing operations at United Drug - Goods Receipt, Stock Disposition, Returns, FMD support - in addition to reviewing quality standard for house-keeping , pest control and GDP documentation within the warehouse (s).

Key Responsibilities

• Conduct Quality Inspections of incoming goods to ensure compliance with specified plans including : Temperature review, Artwork inspections, Exempt checks, Controlled Drugs licence activities, FMD activities.
• Co-ordinate the release of the goods with the Principal in a timely manner according to GDP.
• Collaborate with Operations to drive Quality awareness, facilitate GDP and implement improvements.
• Responsible for disposition of product (Quarantine and Release) using SAP Responsible for generation and provision of the Controlled Drugs report to external bodies
• Conduct inspections of returned medicinal products
• Coordination of analytical / reference / retain and artwork samples programme.
• Regular review of Warehouse Log-books
• Communicate deviations to GDP standards and document investigations into root cause in order to identify appropriate CAPA
• Utilise a continuous improvement approach in all aspects of role
• Participate in customer and regulatory audits to assure compliance to GDP.
• Perform regular review of the Pest Control programme at UD
• Perform sampling activities and / or in-process checks as described in each Batch Record Instruction (PPS)
• Provide support to operations teams as part of FMD
• Provide support to the new product / new account set up process.
• Liaise with KAM's and directly with Principals in relation to stock availability.
• Ensure that appropriate SOPs, Quality Summary sheets and Work Instructions are generated and maintained.
• Write, execute and manage protocols relating to vendor transfers, complex product changes and ad hoc activities that involve quality control.
• Create inbound inspection plans and update product master records.
• Participate in internal audit programme.
• Participation in cross functional projects and subject matter expert in QC tasks.

Qualifications / Experience Required

About United Drug

United Drug is Ireland's largest pharmaceutical distribution company and was originally founded by a group of pharmacists in Ballina, Mayo in 1948. In 2022 United Drug became part of the PHOENIX group and is now part of Europe's leading healthcare provider in the sector. Employing more than 650 staff across operations in Dublin, Limerick and Mayo, we partner with more than 1,900 pharmacies, hospitals, clinics and primary care centres across Ireland. The business spans across three business units; United Drug Wholesale, United Drug Distribution and United Drug Consumer - all leaders in their category.

About PHX Ireland & PHOENIX Group

As Irelands leading fully integrated healthcare provider, we are proud of our mission - We deliver health.

PHX Ireland Group employs over 1,800 talented and experienced people, all passionate about supporting their customers and patients and striving to enhance the quality of life for millions of patients every single day.

We operate 5 distribution centres, pharmacies nationwide, deliver over 85 million packs to Irish pharmacies and hospitals, and serve over 500,000 patients each year.

By working collaboratively together to provide these solutions, PHX Ireland can enable a sustainable healthcare system and support Irish Healthcare needs.

PHX Ireland is part of the PHOENIX group. Having access to Europe's leading healthcare provider helps us grow and evolve, by adopting best practice, and sharing insights, processes, and expertise we can continuously improve our offering and drive Irish Healthcare forward.

We strive to foster an open and inclusive environment, embracing applications from individuals of all backgrounds. Our commitment lies in ensuring an accessible interview process for all candidates. If you require additional support or accommodations to attend an interview, we kindly encourage you to reach out to jobs@phxireland.ie