Junior Parts Advisor

Our mission is to drive the standard for excellence in the automotive retail industry. Our people are enabled to provide customers with an innovative, personalised, and premium experience at every stage of their journey. Together we build lasting relationships, commitment, and trust for the road ahead. "We are Frank Keane Volkswagen" Frank Keane Volkswagen Liffey Valley are currently seeking a Junior / TraineeParts Advisor to join our growing team. This is an exciting role in a fast paced, state of the art dealership which offers the perfect entry for a career in one of Irelands biggest dealerships. Our parts department currently plays an integral role in the running of our Aftersales Operations within our state of the art workshop facilities, whilst also serving a large number of reputable Trade and Retail Customers throughout the greater Dublin area. Hours of work : Monday Friday. 8.30am - 5.30PM (Negotiable) Remuneration : Base Pay (Depending on experience) + Bonus package. Training : Inhouse and manufacture training path. Reporting to the Parts Manager, key responsibilities will include : Ordering, organizing, and maintaining of all Parts stock within the Dealership. Have the ability to maintain and adhere to top quality operating procedures and Dealership rules and regulations. To accurately identify, locate and select vehicle parts for both Trade and Retail Customers, as well as handling and managing the in-house Workshop Counter. To carry out pre-picks for future workshop bookings and to identify if parts will need to be pre-ordered in advance of a vehicle arriving to the workshop. To possess an excellent and polite telephone manner when speaking with both external and Trade Customers, while also displaying product knowledge and interpreting the needs of the Customer to ensure only accurate parts are being sold. To manage Workshop and Retail Customers to identify their needs, locate and supply required parts. Adhering to general Department housekeeping such as stock checking, stock replenishment, and ensuring any unused parts are stocked away correctly. Requirements / Desirables : Fluency in English is essential . Immaculate attention to detail . Knowledge / experience within the Motor Trade would be a distinct advantage. Ability to use computer software systems ( parts catalogues, stock management systems ,Excel ) Ideal candidate will be friendly, have a customer focused disposition and will work well within a fast-paced team and environment. Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however we will keep your details on file and contact you should a future vacancy arise that matches your skills and experience. Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted. Skills : Sales Stock Management motor