Digital Customer Experience Manager

## Digital Customer Experience Manager

• Digital Customer Experience Manager
• Grant Thornton Advisors LLC and Grant Thornton Ireland (GT) have recently come together to form a powerful multinational, multidisciplinary platform that delivers premier advisory, tax, and independent audit services.

With $2.7 billion in revenues and nearly 60 offices across the U.S., Ireland, the UAE, and other territories, our combined platform brings enhanced solutions and capabilities supported by cutting-edge technologies and a team of nearly 13,000 quality-driven professionals.Grant Thornton Ireland contributes nearly 3,000 people across 9 offices in Ireland, the Isle of Man, Gibraltar, and Bermuda, and is part of a global network of over 68,000 professionals spanning more than 149 countries.

Together, we offer a truly global reach backed by deep local knowledge and national expertise.By joining forces, we strengthen our ability to act as trusted advisors who make business more personal — investing in relationships and empowering clients to make the right decisions for their organisations today and into the future.

Whether working with the public sector to build thriving communities, partnering with regulators and financial institutions to build trust, or supporting diverse businesses to achieve their goals, Grant Thornton now provides a singular, seamless client experience grounded in collaboration, innovation, and a shared commitment to the issues that matter most.

We respect and value your experience.

And we want you to bring your authentic self to work and be at your best.

It is how it should be.

If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.

You will collaborate with a variety of stakeholders including an eight-person team of offshore resources to deliver the experience.Your work will be hands-on, using CMS platforms and digital processes to maintain site structure, build landing pages, and implement best practices.If you thrive in a fast-paced environment and are passionate about delivering engaging digital experiences, we'd love to hear from you

Execute counter measures to improve performance based on insights.

Present web channel performance to key stakeholder groups

Create processes to improve efficiency, ultimately driving additional business value for the company

We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.

We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace

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