Director - Learning Experience Enablement

Job Description Summary

Location : Dublin, Ireland (Hybrid); Prague, Czech Republic (Hybrid); UK (Remote).

This role is based in the cities / countries listed above.

Novartis is unable to offer relocation support for this role : please only apply if this location is accessible for you.

About the role : Lead the Future of Learning at Novartis – Become Our Director of Learning Experience Enablement!

As Director of Learning Experience Enablement, you'll drive strategic advancements in learning through cutting-edge technologies and seamless integration within our digital and people ecosystem.

Work with key stakeholders and lead impactful initiatives that shape accessible, engaging, and continually evolving learning experiences for a global workforce.

Ready to innovate and inspire?

Take the lead in creating a world-class learning culture at Novartis!

Job Description

Key Responsibilities :

Cross-Functional Influence

: Manage complex relationships across diverse stakeholder groups to drive alignment and adoption.

Learning Management System Vision & Roadmap

: set a 3-year roadmap aligned to GxP, talent strategy, and AI-first learning principles.

Process Ownership

: Own the processes related to the Learning Management System, including operational governance, content ingestion and management, assignment, completion, and analytics, ensuring continuous improvement and great experiences.

Strategic Ecosystem Design

: Architect and evolve the enterprise learning ecosystem by integrating system thinking, experience design, and scalable digital solutions.

Process Integration & Simplification

: Lead the design of experiences that align with simplified, human-centered P&O processes.

Consultative Collaboration

: Engage with Learning Partnering & Solutions, Talent Management, and the Enterprise Learning Board to ensure that critical development programs are supported by an excellent digital experience.

Holistic Solution Design

: Develop comprehensive learning strategies that integrate various modalities and technologies to create engaging and effective learning experiences.

Emerging Technology Integration

: Stay abreast of emerging technologies, such as AI agents and augmented reality, and assess their applicability to enhance learning experiences and integrate into the LMS.

Continuous Improvement

: Utilize feedback and data to refine learning experiences and platform operation, ensuring learning remains relevant and impactful and the platform operates smoothly with minimal risk.

Essential Requirements :

Demonstrated success steering cross-functional decisions in a regulated matrix environment, balancing Quality Assurance and business agility.

Proven experience in designing and implementing learning experiences, preferably in a consultative or creative leadership role.

Exceptional ability to articulate complex ideas and influence stakeholders effectively.

Strong experience with emerging technologies and their application in learning environments.

Demonstrated experience in managing complex Learning Management Systems (LMS) where there is high demand for regulatory and compliance related reporting

Bachelor's or Master's degree in Learning Sciences, Educational Technology, Instructional Design, Behavioral Science, or a related field.

Desirable Requirements :

Demonstrated experience in leading creative projects and guiding cross-functional teams.

Czech Republic

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to all individuals.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please email

• and let us know the nature of your request and your contact information.

Please include the job requisition number in your message.

Benefits and Reward

Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement); 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 17,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Company car / Car Allowance; MultiSport Card, Employee Share Purchase Plan.

Find out more about Novartis Business Services :

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Benefits and rewards : Read our handbook to learn about all the ways we'll help you thrive personally and professionally :

Skills Desired

Business Partnering, Change Management, Communication Skills, Human Resources (HR), Operational Excellence, Organizational Development (OD), Performance Management, Relationship Building, Resilience, Talent Management, Waterfall Model

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