Operations Support

Due to our continued growth, GoCar is delighted to announce a vacancy of Operations Support. GoCar is part of Europcar Mobility Group and is Ireland's No.1 car sharing company.

This is a Full-Time permanent position and the ideal candidate will have previous experience in the automotive / operations industry. You must demonstrate flexibility and a willingness to learn new skills.

Benefits : Competitive Salary

Starting twenty-two holidays, increasing with length of service

Medical refund scheme

Enhanced statutory sick pay

1.5% employer matched Pension scheme

Enhanced Maternity and Paternity benefits

Access to Hubex benefits and discounts platform

Life Assurance x2 basic salary

Employee Assistance Programme

Opportunities for career advancement and professional development

Voluntary flu vaccination voucher

Bike to Work Scheme

Your Responsibilities :

Be aware of daily requirements and complete workload in a timely manner.

No Key Report - Highlighting stolen keys / Putting issues on Fleet Sheet

Flat battery checks

Assigning Tyre jobs to Tyre Companies

Managing the on-street sheet - Assigning jobs to Angels / Regions / External suppliers etc

Checking communication groups to open / close cars / fuel cards etc.

Moving bookings for unavailable cars

Making sure fleet bookings are on for the appropriate time / extended if necessary.

Managing Clamps, paying clamps, assigning to Angels, re-charging customers, moving bookings, dealing with customer queries

Managing internal alerts to spot potential fuel card fraud

Assisting call centre with escalations

Managing spare keys / logbooks

Working in conjunction with the on-street team to resolve issues remotely where possible reducing vehicle down-time.

Update manager on progress preparing weekly activity reports

Manage various support functions for the GoCar team

Fuel Cards Management

Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.

Any additional Ad hoc duties as required.

Your Skills :

Previous experience in the automotive / operations industry

Team player with excellent customer service, IT skills including Microsoft Excel and Word

Excellent organisational and interpersonal skills

Ability to work on own initiative.

Good communications skills - both written and verbal

Full Clean driving licence

• Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons