Operations Support

Due to our continued growth, GoCar is delighted to announce a vacancy of Operations Support. GoCar is part of Europcar Mobility Group and is Ireland's No.1 car sharing company. This is a Full-Time permanent position and the ideal candidate will have previous experience in the automotive / operations industry. You must demonstrate flexibility and a willingness to learn new skills. Benefits : Competitive Salary Starting twenty-two holidays, increasing with length of service Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Your Responsibilities : Be aware of daily requirements and complete workload in a timely manner. No Key Report - Highlighting stolen keys / Putting issues on Fleet Sheet Flat battery checks Assigning Tyre jobs to Tyre Companies Managing the on-street sheet - Assigning jobs to Angels / Regions / External suppliers etc Checking communication groups to open / close cars / fuel cards etc. Moving bookings for unavailable cars Making sure fleet bookings are on for the appropriate time / extended if necessary. Managing Clamps, paying clamps, assigning to Angels, re-charging customers, moving bookings, dealing with customer queries Managing internal alerts to spot potential fuel card fraud Assisting call centre with escalations Managing spare keys / logbooks Working in conjunction with the on-street team to resolve issues remotely where possible reducing vehicle down-time. Update manager on progress preparing weekly activity reports Manage various support functions for the GoCar team Fuel Cards Management Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Any additional Ad hoc duties as required. Your Skills : Previous experience in the automotive / operations industry Team player with excellent customer service, IT skills including Microsoft Excel and Word Excellent organisational and interpersonal skills Ability to work on own initiative. Good communications skills - both written and verbal Full Clean driving licence

• Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons
• EMG Skills : organisation interpersonal skills motors driving Benefits : Pension & healthcare.