Central Operations Administrator

Company description : FBD Holdings PLC Job description : Job Overview Processing of customer documentation. Policy Cancellations and suspensions. Assisting and resolving customer queries. Administration for claims department Quotes for specialized products. Liaising with various areas of the business. Ensuring internal controls are applied appropriately. Supporting internal and external customers to agreed service levels in line with the Central Bank & regulatory requirements General activities complementary or ancillary to the responsibilities listed together with such other tasks reasonably requested by the area team leader or management. Support for Main Reception area when required to include maintaining switchboard, greeting visitors, etc. Cross functional support as requested to other areas of Central operations such as post and account duties. Education Leaving Certificate or equivalent qualification. Experiences 1-3 years experience in a busy office environment or similar role is essential. Competencies Ability to provide excellent service to all customers and meet deadlines, as required Strong team player with the ability to work on your own initiative Excellent interpersonal skills in building working relationships with a wide range of internal and external stakeholders Previous administration experience is desirable, but not essential Excellent punctuality and ability to work accurately under pressure Strong organizational and administrative skills with a disciplined approach to tasks / duties Computer skills mandatory with proficiency in Excel and Microsoft Office Suite MCC This role sits within Pay Band A of FBDs General Support Functions' Pay band This role is being offered on a 12 month FTC Footer FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills : Processing of customer documentation Policy Cancellations suspensions