Operations Administrator

Operations Administrator

This is a great opportunity for a candidate to be part of a dynamic and growing business. The role will focus on the deal booking process across our main portfolios which consist of Agri, CT&I, Technology Solutions and Healthcare, all of which expect a premium level of service and fast turnaround times for payout.

The candidate should be comfortable with financial calculations, excel and have a basic understanding of core products such as Hire Purchase, Operating Lease, and Finance Lease.

The Operations team is a multi-functional team, and the candidate will be required to alternate between the Payouts and Customer Service team as and when seasonal demand requires.

The payouts role is considered a gatekeeping role and therefore a focused, keen eye for detail and right first-time approach is key.

The Customer Service role will focus on the day-to-day management of our varied customer base as well as managing internal stakeholder requests. This is a fast-paced team, which handles between 350+ queries per month each ranging from quick balance checks to complex contract queries, to end of lease management.

In this role you will be required to meet the Central Bank of Ireland’s minimum competency requirements for our business meaning you will be required to obtain a qualification as either an Accredited Product Advisor (Loan and Consumer Credit) or Qualified Financial Advisor.

Central Bank requirements for a Control Function (CF) :

• Fitness & Probity :
• Individual Accountability Framework :
• Minimum Competency Code :

Find out more about how you can unleash your full potential at DLL

Day to day :

During peak times we expect candidates to have a flexible approach to their role which may mean taking on additional responsibilities as and when they arise.

All members enjoy

We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials :

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows :

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common : each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind : Partnering for a better world

Good to know :