Customer Returns Agent

Customer Returns Agent - Dublin Airport I am looking for a Returns Agent for my client at Dublin Airport. You will be responsible for providing a world class customer facing service, including working in their car parks to assist customers at the beginning and end of their rental experience. Key Responsibilities : Work closely with all staff to ensure customers receive and return their vehicles in a timely manner. Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas. Ensure all administration is completed accurately according to operating procedures. Process all workshop vehicles according to operating procedures. Ensuring cars that are due service or repair are sent aside for maintenance. Communicate regularly with our fleet supervisors to ensure cars are up to companies standard. Your Skills : Full clean B driving licence held for a minimum of 2 years essential. Excellent communication and face to face interpersonal skills. Ability to work as part of a team in a fast-paced environment. This is a shift position working a scheduled roster, with early starts and working 5 / 7 days between 5am-1am on a flexible basis and requires all applicant to hold a full, valid, clean B drivers licence. If you're ready to take on an exciting challenge, apply today Skills : Full clean B driving licence excellent communication interpersonal skills Benefits : Commission