Country Manager

Overview

CountryManager-Dublin

Are you an experienced Manager working in the Gas / Renewables industry and looking for not only a new challenge but a chance to build something big... then look no further!!!

Dahlia Recruitment are partnered with this rapidly growing Renewable Energy Solutions business to recruit a Country Manager in Dublin.

This is an exciting opportunity to work at the intersection of technology and operations within a fast-paced, innovative environment.

As a Country manager, you will contribute to company growth and establish yourself as a key player in delivering cutting-edge solutions to clients in Europe.

Job description

This is a hands-on role requiring a blend of technical acumen, project management, analytical skills, and strong interpersonal abilities.

Key Responsibilities

Project Management

Activity Tracking

: Undertake and monitor driving and investigation activities and be responsible in terms of quality control, efficiency, and issue identification.

Reporting

: Generated detailed reports and communicate results to clients, partners, and internal departments as required.

Performance Metrics

: Track activities using results-based KPIs and maintain the Plan of Record (POR).

Partners Communication

: Regularly engage with partners, which includes :

Gathering insights on identified issues.

Addressing required corrections and actions.

Adapting plan(s) upon needs.

Logistics Planning

: Coordinate operational logistics and planning based on project execution needs.

Recruitment of key staff

Technical Support

: Provide minor technical training and support on systems and software tools.

Collaborate with the Leak detection drivers, Operations / Field Engineering team to :

Resolve technical support requests promptly.

Ensure high instrument uptime.

Perform timely system maintenance, updates, and checks.

Finance

Billing Oversight

: Validate partner invoices based on completed activities.

Cost Tracking

: Monitor, benchmark, analyse and report partners' costs.

Revenue Projections

: Estimate and track planned activities to forecast revenue and costs.

Invoice Management

: Generate and issue quotes and invoices for completed activities, ensuring accuracy and clarity.

Dispute Resolution

: Analyse, explain, and resolve discrepancies in invoicing with partners.

Legal and Compliance

Contract Adherence

: Ensure execution compliance with contractual agreements, including pricing, performance requirements, and timelines.

Collaboration

: Work closely with internal departments, including Sales, Business Development, Client Program Management, Operations and Finance team to address inadequate contracts or pricing structures.

Documentation

: Maintain and archive all documents related to contracts, bills, invoices, and partner communications.

Data Security

: Track and maintain adherence to data security protocols.

Role Summary

The Country Manager will manage partners' operational activities with a customer-centric mindset.

This individual must exhibit a proactive approach, technical competence, and strong problem-solving abilities to ensure operational excellence and customer satisfaction.

Comprehensive training will be provided to develop a deep understanding of the role and company technology and systems.

Desired Skills and Experience

Core Competencies

Proven experience in a customer-facing role and control of execution.

Gas industry or associated industry knowledge

Effective problem-solving skills.

Strong people management skills

Exceptional analytical skills and attention to detail.

Organisational and time-management skills with the ability to work autonomously.

Excellent written and verbal communication skills.

Results-oriented team player with a proactive, "make-it-happen" attitude.

Skilled in conflict resolution and negotiation with a focus on win-win outcomes.

Technical Skills

Experience in project management and process optimisation.

Appetite for technical products (hardware and software).

Proficiency in managing data, creating clean, clear, and detailed reports and documentation.

Language Proficiency

Required

: English (full proficiency).

Qualifications

Academic and / or Professional Certifications in either engineering, Business Administration and / or hands-on project management.

Prior experience in customer-facing support roles.

Valid driver's license.

Familiar with EU methane regulations and compliant with health and safety standards.

This exciting opportunity provides a competitive salary with bonus and long-term benefits.

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