Customer Service Expert - Dublin

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A professional, polite and courteous

manner

Ability to deliver excellent service with outgoing

nature

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Excellent verbal and written

communication skills

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A good listener who can convey empathy,

patience and

understanding

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Confident and proactive to deal with

difficult situations and

conversations

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High levels of accuracy and attention

to detail

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Be driven to work towards achievable

targets

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Key

Responsibilities

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Provide exceptional and efficient

customer service via

multi-channels

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Use your problem-solving skills to

support our customers, resolve their query and create a positive

experience

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Ensure that all customers are supported

in accordance with regulatory requirements which aim to protect our

customers

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Have excellent attention to

detail

Be knowledgeable of our client’s process and products and

how best to support the

customer

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Handle sensitive data to ensure

community standards are upheld across

platforms

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Web chat based

role

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Disclaimer

Please be vigilant against job scams.

Teleperformance will never contact you

about anything other than your application through our official

channels - UK phone number, text or

teleperformance.co.uk / talent.icims email addresses. If you receive

any suspicious communications claiming to be from Teleperformance,

please disregard them and report the incident to our team. Your

security is our priority.

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