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Cloud support engineer analytics support engineering Jobs in Dublin

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Networking Cloud Support Engineer , Support Engineering

Networking Cloud Support Engineer , Support Engineering

ENGINEERINGUKDublin, County Dublin, Ireland
You will need to login before you can apply for a job.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the...Show moreLast updated: 9 hours ago
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Cloud Support Engineer- Databases, Support Engineering, Dublin

Cloud Support Engineer- Databases, Support Engineering, Dublin

TN IrelandDublin, County Dublin, Ireland
Social network you want to login / join with : .Amazon Web Services EMEA SARL (Irish Branch).Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the ...Show moreLast updated: 9 hours ago
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IT Support Engineer

IT Support Engineer

REALTIME recruitmentDublin, Leinster, Republic of Ireland
IT Deployment Engineer (Laptop Rollout) Contract Type : Daily Rate Contract Location : Leinster (Various Locations) Start Date : Training on 21st February, with a planned start on 1st March Job Overvi...Show moreLast updated: 13 days ago
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Cloud Support Engineer

Cloud Support Engineer

CalypsoAIDublin, County Dublin, Ireland
Hatch Street Lower, Saint Kevin's, Dublin, D02 HC80.Software is eating the world - and AI is eating software.Just like the last two decades have seen software penetrate every industry and use case ...Show moreLast updated: 9 hours ago
Support Engineer

Support Engineer

CplDublin
€50,000.00 yearly
Our client in the tech space is seeking a.To provide technical support to our managed partners and enterprise-scale customers who use the Business API. The Business API, our enterprise solution, hel...Show moreLast updated: 30+ days ago
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Cloud Support Engineer - Analytics

Cloud Support Engineer - Analytics

AmazonDublin, County Dublin, Ireland
Job ID : 2853624 | Amazon Web Services Korea LLC.Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative.Amaz...Show moreLast updated: 9 hours ago
Software Support Engineer

Software Support Engineer

Cubic TelecomDublin, County Dublin, IE
Quick Apply
Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow reven...Show moreLast updated: 30+ days ago
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Cloud Support Administrator and Engineer

Cloud Support Administrator and Engineer

Milliman IrelandDublin, County Dublin, Ireland
The Cloud Support Engineer performs a variety of tasks related to designing, planning, managing, maintaining, and supporting cloud-based applications and infrastructure. Supporting multiple cloud pr...Show moreLast updated: 9 hours ago
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Desktop Support / Application Support Engineer

Desktop Support / Application Support Engineer

Eolas RecruitmentDublin, Leinster, Republic of Ireland
Desktop Support / Application Support Engineer My Dublin Southside client is looking for an Desktop Support / Application Support Engineer. The person must have good MS 365 / Active directory desktop...Show moreLast updated: 4 days ago
Desktop Support Engineer

Desktop Support Engineer

SabeoDublin City Centre
Full-time
My client, a leading financial services firm in Dublin is actively looking for a Desktop Support Engineer for a full time permanent role. The role is responsible for 1st and 2nd level support throug...Show moreLast updated: 30+ days ago
Manager - Engineering Support

Manager - Engineering Support

WescoDublin, Co. Dublin, Ireland
Full-time
As the Manager - Engineering Support, you will be responsible for direct management of the Engineering Support team.You will manage support and escalated cases, including root cause analysis of eth...Show moreLast updated: 30+ days ago
Support Engineer.

Support Engineer.

Millennium ManagementDublin, Ireland
The End User Service Support Technician is responsible for providing quality support services to the various groups in a fast pace financial company. This requires the ability to handle various prob...Show moreLast updated: 30+ days ago
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Technical Support Engineer

Technical Support Engineer

ServiceNowDublin, County Dublin, Ireland
Region : EMEA - Europe, Middle East and Africa.It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to...Show moreLast updated: 9 hours ago
IT Support Engineer

IT Support Engineer

Reperio Human CapitalDublin, Republic of Ireland
Azure, Office 365, L2, Windows, Dublin.Our client is seeking an experienced IT Support Engineer to join their team in Dublin. This contract position requires a minimum of 6 years of experience in IT...Show moreLast updated: 30+ days ago
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AV Support Engineer

AV Support Engineer

Eir evo talentDublin, County Dublin, Ireland
Duration : 8 weeks contract – Possibility of turning to Perm.AV Engineer with experience in supporting meetings and events. AV technologies used are Cisco, Bose, and Crestron.Spot check meeting rooms...Show moreLast updated: 9 hours ago
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Support Engineer

Support Engineer

TechForce TalentDublin, County Dublin, Ireland
Job Title : L1 Support Engineer – Laptop Rollout (Contract).Location : Dublin (Multiple Sites).Duration : 4-6 Months (Potential for Extension). This is a contract role with an initial duration of.Deplo...Show moreLast updated: 9 hours ago
Cloud Support Engineer- Databases, Support Engineering

Cloud Support Engineer- Databases, Support Engineering

Amazon Web Services EMEA SARL (Irish Branch)Dublin, IRL
Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assist...Show moreLast updated: 30+ days ago
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Cloud Support Engineer (Linux)

Cloud Support Engineer (Linux)

myGwork - LGBTQ+ Business CommunityDublin, County Dublin, Ireland
Amazon Web Services is the market leader and technology forerunner in the Cloud business.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth fr...Show moreLast updated: 9 hours ago
Senior Cloud Support Engineer - Programmability & APIs

Senior Cloud Support Engineer - Programmability & APIs

SnowflakeDublin, Ireland
Full-time
Build the future of the AI Data Cloud.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter ...Show moreLast updated: 24 days ago
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Networking Cloud Support Engineer , Support Engineering

Networking Cloud Support Engineer , Support Engineering

ENGINEERINGUKDublin, County Dublin, Ireland
9 hours ago
Job description

You will need to login before you can apply for a job.

DESCRIPTION

ABOUT US

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the 'Cloud Ambassador' across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

WHAT CAN YOU EXPECT FROM A LIFE AT AWS?

Every day will bring new and exciting challenges on the job while you :

  • Learn and use groundbreaking technologies.
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
  • Interact with leading engineers around the world.
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
  • Drive customer communication during critical events.
  • Drive projects that improve support-related processes and our customers' technical support experience.
  • Write tutorials, how-to videos, and other technical articles for the developer community.
  • Work on critical, highly complex customer problems that may span multiple AWS services.

WHY AWS SUPPORT?

  • First and foremost this is a customer support role - in The Cloud.
  • On a typical day, a Support Engineer will be primarily responsible for solving customer's cases through a variety of customer contact channels which include telephone, email, and web / live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
  • Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach / mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools / script to help the team, or work with leadership on process improvement and strategic initiatives.
  • Career development : We promote advancement opportunities across the organization to help you meet your career goals.
  • Training : We have training programs to help you develop the skills required to be successful in your role.
  • We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven't been exposed to yet.

  • Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
  • As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role.
  • https : / / www.youtube.com / watch?v=GC3bWcFFZTo&t=24s
  • Meet Alexandre : https : / / www.youtube.com / watch?v=xMRGY196sjY
  • This Networking role supports our services that focus on networking technologies, including Route 53, Elastic Load Balancing, VPC. A solid network provides the foundation for all Cloud services. Support engineers may field general guidance questions from customers such as setting up a small website using EC2 up to troubleshooting and reproducing complex performance issues from customers with fleets of thousands of EC2 instances.

    BASIC QUALIFICATIONS

  • 2+ years of relevant experience
  • Advanced knowledge / experience on troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig / nslookup, cURL, tcpdump / wireshark and related)
  • Knowledge / experience of network security (SSL / TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services)
  • Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)
  • Operating Systems knowledge oriented to maintenance and administrative purposes (Windows or Linux)
  • Networking and troubleshooting (HTTP, TCP / IP, DNS, Routing and Switching, Load Balancing)
  • knowledge / experience monitoring IT services and good command of associated technologies
  • PREFERRED QUALIFICATIONS

  • Knowledge in configuring virtual server environments.
  • Knowledge in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.
  • Knowledge managing full application stacks from the OS up through custom applications
  • Knowledge configuring software-based Load Balancing solutions.
  • Knowledge with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.
  • Understanding of security best practices.
  • Understanding of distributed computing environments and methodologies
  • About the team

    About AWS

    Diverse Experiences

    AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work / Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    BASIC QUALIFICATIONS

  • Experience in software development, or experience in technical support
  • Experience troubleshooting and debugging technical systems
  • PREFERRED QUALIFICATIONS

  • Bachelor's degree in computer science or equivalent
  • Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https : / / www.amazon.jobs / en / privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https : / / www.amazon.jobs / content / en / how-we-hire / accommodations.

    Visit this company’s hub to learn about their values, culture, and latest jobs.

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