Contracts Support Engineer

Duties and Responsibilities The successful candidate will report to a Public Transport Contracts Manager. They will provide support in relation to public transport service matters, as well as assisting in the management of public transport contracts and the monitoring of contracted operator performance. Areas of responsibility will include some or all of the following : Collation, analysis and interpretation of data to estimate journey times on new or existing routes; Preparing outline public transport timetables and templates for completion by transport operators; Analysing and interpreting completed timetables from transport operators and presenting outcomes of analysis; Assist in the evaluation of proposed variations to contracted bus, rail and tram services; Assisting in contract implementation prior to commencement of services; Administration and assisting in management of public transport contracts to include reviewing and analysing operator reports; Assisting in the preparation of material for annual statistical bulletins for public transport services; Preparation of summary reports, including on contract performance trends, for management review and for circulation to Operators; Working collaboratively with stakeholders across and outside the Authority in relation to proposed service amendments or new contracted services, and equipment, infrastructure or travel information required to support the delivery of contracted public transport services; Assisting in the management of NTA surveys and audits of operator performance, including mystery passenger surveys, fare evasion surveys, and passenger loading surveys and other performance surveys / audits that may be required from time to time; Performing the role of Decision Maker for Freedom of Information Requests within a prescribed timeframe; Assisting in the preparation of responses to queries and complaints received from members of the public, elected representatives or other stakeholders within a prescribed timeframe; and Taking part in other Authority projects or initiatives or other contract management or data analysis related tasks as required. Note : The functions and responsibilities initially assigned to the position are based on the current organisational requirements and may be changed from time to time. The person appointed requires the flexibility to fulfil other roles and responsibilities at a similar level within the Authority. Essential Criteria Please note : In order to satisfy the shortlisting panel that you meet these criteria you must explicitly reference how you meet same in your application. Failure to demonstrate these may prevent your application progressing to future shortlisting stages. Each candidate must meet the following requirements at the time of the competition closing : Hold a minimum of an NFQ level degree qualification in a relevant discipline e.g. Engineering, Sustainable Transport, Town Planning, Geography, or similar; Have at least 2 years satisfactory work experience in a relevant field including experience in at least one of the following areas : Transport Planning; Contract Management; Data analysis and report preparation. Demonstrated ability to analyse complex data, identify trends and prepare clear and concise reports for decision makers; Demonstrate the ability to work within and contribute positively to multi-disciplinary teams; and Have excellent proficiency in Microsoft Office software applications. Desirable Criteria Please note : Should further shortlisting be required after essential criteria above, a selection of the following may be assessed. The ideal candidate will also : Have a good understanding of analytical techniques used in Transport Planning, and where and when to use them; Be proficient in the use of analytical software; Have the ability to work on multiple tasks / projects concurrently; Have knowledge of Public Transport operations, governance and powers in Ireland; and Demonstrate evidence of working towards Chartered status or membership of other relevant professional bodies (i.e. CEng, TPS, CILT, etc.) Skills : Actively listens to the views of others Demonstrates flexibility and openness to change Maximises the input of own team