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Customer Support Specialist | German Speaker

Customer Support Specialist | German Speaker

CplDublin
9 days ago
Job description

Location : Dublin (Hybrid model - 3 days a week in the office)

Working Hours : Monday to Friday, standard office hours

Job Type : Full-time, Permanent

Salary : €35,–€42, per annum (based on experience)

A leading tech company is seeking a fluent German speaker to join their Client Support Team. This is an excellent opportunity for someone passionate about delivering exceptional support and eager to grow within a dynamic, international environment.

Key Responsibilities

  • Provide consultative support, consistently going the extra mile for customers
  • Assist B2B clients with inquiries and technical issues via email, phone, and chat
  • Collaborate with other departments and product teams to resolve complex queries
  • Ensure high levels of customer satisfaction
  • Demonstrate flexibility, resilience, and a consistently positive attitude

Your Profile

  • Fluency in German and English (written and spoken – C2 level)
  • Previous experience in a customer-facing role (Customer Service or Technical Support)
  • Strong critical thinking and problem-solving abilities
  • Proactive and customer-focused mindset
  • If this sounds like the right fit for you, please submit your CV to apply.

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