Life Sales Administrator

Chill is one of Ireland's fastest growing Insurance providers.

We search the market to give our customers better value and choice.

Our Customer Care Team is passionate about delivering high quality service to existing customers in the most efficient manner possible.

We are currently recruiting for talented Life Sales Administrator to join our team.

If you have 1+ year customer service experience within a contact centre and you are self-motivated and driven to providing outstanding customer care we would love to hear from you!!

About The Company Chill is an online insurance intermediary regulated by the Central Bank of Ireland.

We are members of the Brokers Ireland and carry Professional Indemnity Insurance.

We've been in business since 2007 (formerly insureme.ie) and re-branded as Chill Insurance in May 2008.

We pride ourselves on our three main pillars; Search, Talk and Claims.

Chill is Ireland's fastest growing insurance broker and to ensure we continue our upward trajectory we're looking for superb people to come and join our rapidly expanding team.

Key Responsibilities Uploading applications and inputting them as accurately as possible, prioritising clean applications and pushing them for decisions.Actively liaising with sales agents efficiently to avoid delays in application processing.Contacting clients for application clarification and making judgment call on submissions with agent approval.Pro actively chase outstanding information if sales agent requires assistance during busy periods.Takes own initiative with outstanding information to be issued to facilitate quick turnaround of cases.Monitoring life sales inbox and responding to client emails in a timely manner.Develop and maintain a broad knowledge of all the company's products, services and business objectives.Maintain relationships with our Life providers to progress applications easily through to issue stage.Qualifications 3rd level qualification and / or relevant administration experience.Skills Excellent communicator.Confidence to make decisions.Ability to work effectively in a team environment.Highly organised and be able to work on your own initiative.Flexible work ethos.Positive, innovative attitude.Experience 2 to 5 years within a Life Sales Team environmentA strong sales track recordExcellent negotiation and presentation skillsCompetent systems user, including Word and ExcelAccuracy and attention to detail is paramount and a keen interest in closing off issues in a timely manner is requiredWhat can you expect from Chill? Competitive SalaryMonthly bonus and commission structuresPensionHealthcareFull support to assist in completion of Insurance Industry Exams.A very convenient and well connected location in Sandyford Industrial Estate which is close to the Luas, M50 and major Dublin Bus routes.A fun and modern office space with excellent facilities and unlimited tea and coffee.Sociable hours of work, we are open between 8am to 8pm Monday to Friday and 10am to 5pm on Saturday.Great staff sports & social events.Monthly / Weekly performance based incentivesEmployee Wellness initiativesCycle to Work SchemeGraduated holiday Leave entitlement linked to your service capped at 24 days annually

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