Operations Analyst, Business and Product Operations

Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit

AWS is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve.

Key job responsibilities

• Retrieve and analyze data using Excel, Salesforce.com, and other data management systems
• Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements
• Partner with stakeholders to support new program workflows and iterate on existing operations
• Support reporting for individual programs and / or broader team
• Perform data entry and data management
• Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools
• Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS