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Swedish Privacy Specialist

Swedish Privacy Specialist

TeleperformanceDublin, Ireland
3 days ago
Job description

Overview

Job Title : Privacy Specialist

(Swedish)

Location :

in Office at Eastpoint Business Park, Block R, East Point, Dublin, Ireland DO3 K7W7

Salary :

€26,900.3 + €4,500 language bonus

Overall Job Purpose

The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests.

You will also be responsible for handling users' privacy requests for different workflows, following the client's guidelines, which allow you to make sound decisions.

You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.

Duties & Responsibilities

Review and process incoming privacy requests through online tools in

Swedish

language and for various other markets as required using translation tools

Evaluate validity of each request in line with our clients policies

Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments

Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework

Maintain a high level of quality in each case that you review

Achieve weekly productivity deliverables as part of daily workflow

Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness

Develop skills in a number of different areas including data, tools and quality assessment

Required Qualifications & Experience

Fluency in written and spoken Swedish and English is essential

Motivated by working in an environment that requires strong attention to detail

Excellent communication skills both verbal and written

Demonstrates ability to exercise impeccable judgment

Ability to work in a fast paced environment with complex requests

Ability to be flexible and adaptable to meet changing business needs

Good computer literacy with the ability to quickly learn new tools

B.A. or B.S. degree / masters or equivalent professional experience in online operations, privacy or legal support role desirable

Competencies

Initiative

Solution Orientation

Collaboration

Organizational Commitment

Customer Focus

Teamwork

Results Orientated

Attention to detail

Problem Solving & Information Gathering

Resilience & Adaptability

Values we look for you to have

Process Excellence-

Doing things well means something to you and you will always strive to improve on your work.

Collaboration-

You enjoy working with others and you like working as a team player.

Communication

  • You can speak and write clearly and in a confident manner.

Emotional Intelligence

  • You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
  • Open-Mindedness

  • You are able to be open to different ways of thinking and new ideas.
  • Critical Thinking

  • You are able to think logically when making decisions.
  • Solution Orientation-

    Having a forward thinking mindset focused on resolving challenges.

    Entrepreneurship

  • Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
  • What's in it for you?

    Our people are the heart-beat of our company.

    If you want to work in a multicultural, diverse environment with real opportunities to grow, then we're the right choice.

    And, naturally, we can offer you all of the benefits of being part of a fast-growing, global business.

    What we offer :

    Wellness & Engagement Activities

    Quarterly Performance Bonus

    Relocation Support

    Majorel Feel Good Program

    Career & Personal Development

    Competitive Salaries

    Paid Annual Leave

    Health Insurance

    Full Product Training

    Innovation Programs

    Equal Opportunities at Majorel

    Majorel is an equal opportunity employer that embraces diversity.

    We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.

    Majorel and its employees do not tolerate, engage in, or support Human Trafficking, Forced Labour or Child Labour of any kind through Majorel's activities, including in its supply chain, or assist Majorel clients or any other party in doing so.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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