Pension administrator

Join Ireland's leading pension provider, now hiring a Pension Administrator to help deliver tailored retirement solutions for professionals nationwide.

The Role : Reporting to the Team Leader, this busy, hands-on role, involves.

Processing transfer requests to / from the Scheme.

Processing retirement claims.

Administering AVC payments, registration and claims.

Responding to queries form members, pensioners and third parties, by phone, email, post.

Responding to queries re., Leaving Service Options and Benefit Statements.

Assisting Solicitors in the drafting of Pension Adjustment Orders and implementation of same, when approved.

Assisting with the processing of Sick Pay, Ill-health and Death claims.

Ad hoc project work.

Provide cover for other team members, as needed and generally contribute to the successful running of the area, in line with SLAs.

Other duties not covered above, that ordinarily arise in the discharging of the role.

The Requirements : QFA qualification or be well advanced in achieving same.

2+ years experience in a similarly varied role.

Excellent telephone manner and customer service skills.

Fluent verbal and written English language skill.

Numerate, with strong, accurate, data entry skills.

The Person : Confident, professional and enthusiastic, with a positive, can-do attitude.

Well organised individual, who can work to strict deadlines, while maintaining the highest standard of accuracy and attention to detail.

A multi-tasker, who is used to working in a busy and demanding environment.

A team player, with ability to work closely and collaboratively with colleagues, yet prioritise workload and work on own initiative, when required.