Bartender

The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema. We are currently looking to hire a Bartender to join our existing team. We are looking for an experienced and dynamic Bartender and ensure the highest level of customer service and satisfaction. The ideal candidate will have a deep knowledge of mixology, a passion for creating unique and innovative cocktails. Responsibilities To operate the Till system effectively. To maintain your station in a clean and tidy condition at all times. To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc. To correctly clear, polish and store crockery, cutlery and glassware to minimise breakages and loss, while maintaining standards. To correctly take orders to the Heritage standard maximising and promoting sales by recommending products where appropriate. To anticipate client needs in order to enhance quality service and in turn enhance client satisfaction. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs. To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required. To apply at all times to The Heritage policies & procedures To have knowledge of wines, spirits and the menu items. To handle guest's complaints discretely, notifying the Head of Department or the Food & Beverage Director. To have a complete knowledge of the Heritage and the product and services it offers. To positively promote sales within your department. To create and maintain an effective working relationship with colleagues and managers. To ensure a high standard of personal hygiene... Note and report maintenance needed to your supervisor or manager. Secure keys, be fully aware of the key security policy. Ensure to clock for breaks on a daily basis. To carry out the hotels customer relation policy. Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity. To participate in all training programmes scheduled for you. Be fully familiar with all Human Resources policies and procedures as set out in the Company Staff Handbook and to abide by these at all times. To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.. To participate in job chats and performance appraisals. To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary. To work towards achieving high hotel inspection results. It is agreed that flexibility of employees is fundamental to the Hotel's ongoing progress. The Heritage 'Core Values' : Our Core Values are the essence of what we stand for as a company and it is our vision to instil a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Think about the guest Be respectful Work as one Be the best Own it and deliver it Why work for The Heritage, part of FBD Hotels : Discounted rates in other FBD properties Health Club membership Learning and development opportunities Talent Development Programme Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking onsite To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login / Register.