Equipment Sales Engineer

Overview

Maximize customer and order acquisition in line with company strategy.

Overall responsibility for service sales and customer development in an assigned sales territory, by providing customer value through technical and commercial expertise and partnering.

Role reporting to Service Sales Manager

Qualifications

Technical graduate at minimum with a certificate in Heating, Ventilation, and Air Conditioning

Must have demonstrated mechanical and electrical ability

Must have the ability to use a computer and associated software (e.g., MS / Office, Excel and MS Windows).

Full clean drivers licence

Responsibilities

Customer & order acquisition for service products

Identify potential opportunities with existing and new customers

Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction.

Encourage customer growth and loyalty to the company through continuous support and customer assistance.

Perform according to company strategy in terms of customer channels, product mix and selling level.

Report according company rules.

Using software / programs being obligatory in the company

Prepare and review contract terms and conditions using standard company contract templates when applicable

Present the proposal to the customer.

Follows up with buying influences.

Develop, evaluate and discuss possible solutions with customer

Actively participate in team work for projects / jobs defined by Acquisition Leader

Keep customer data base updated

Implement Pan European and local Service Business programs

Achieve assigned sales and customer development quota through focus on service customer acquisition and development

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