Food & Beverage Manager

The 5

• Glenlo Abbey Hotel & Estate, Galway (part of the MHL Hotel Collection) is currently recruiting for a Food And Beverage Manager. Glenlo Abbey Hotel and Estate is located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 74 bedrooms including 6 suites, 11 Luxury Self-Catering Lodges, Corrib Room (catering for meetings, events, and weddings for up to 170 guests), River Room Restaurant, Palmers Bar and Kitchen, Pullman Restaurant (set aboard original Dining Carriages from the Orient Express), Glo Spa & Wellness, a 9 Hole Christy O'Connor Jr designed Championship Golf course and a 21 bay driving range. Reporting to The Director of Food and Beverage. The Food and Beverage Manager oversees all F&B operations, ensuring quality service, cost control, and team performance across outlets. Key duties include managing staff, maintaining standards, handling budgets, and enhancing guest satisfaction. Responsibilities Assist the Director of Food and Beverage by overseeing the daily operations of all F&B outlets, ensuring smooth service flow, consistency, and brand standards. Assist in coordinating and executing all food and beverage events, banquets, and promotions, working closely with the events team. Maintain operational excellence by monitoring cleanliness, organization, and readiness of all F&B outlets. Ensure all equipment and facilities are operational, clean, and safe for staff and guests. Serve as Manager on Duty when required, making decisions to resolve operational issues in real-time. Ensure all food and beverage storage, handling, and presentation meet hygiene and quality standards. Supervise outlet managers, supervisors, and team members, providing leadership, coaching, and motivation. Conduct regular performance reviews, mentoring sessions, and on-the-job training to develop team skills and maintain high performance. Assist in staff scheduling to ensure proper coverage across all outlets, taking into account business mix and special events. Lead by example in service delivery, setting clear expectations for team members. Participate in recruitment, onboarding, and training of new staff. Support employee engagement and retention initiatives to foster a motivated and committed team. Act as a point of contact for guest feedback, resolving complaints promptly and effectively to maintain guest satisfaction. Ensure service standards are maintained consistently across all outlets, including dining, banquets, and events. Support initiatives to enhance guest experiences through service improvements, innovative offerings, and attention to detail. Maintain proactive communication with other departments to ensure seamless guest experiences. Lead, coordinate, and participate in training programs for all team members, including service standards, menu knowledge, and safety compliance. Conduct regular audits of service, cleanliness, and operational standards, taking corrective action where necessary. Support the development and implementation of departmental SOPs and operational best practices. Advantageous Skills A third level qualification in Hotel management an advantage. Experience managing a food and beverage outlet. Proven success in developing a team. What we offer : Competitive Salary Meals whilst on duty in our employee restaurant Complimentary provision of uniforms Excellent Employee discount in all MHL Hotels and SLH Worldwide. Health & Wellness Benefit Employee Recognition Awards Career Progression Additional Annual leave after two years service Recommend a Friend scheme Travel and Bike to Work Tax saving Scheme