Business Process Analyst

Location : Dublin Role Type : Permanent Working Model : Hybrid Our client is looking to add to their existing team of business analysts. As a Business Process Analyst, you will play a pivotal role in driving operational excellence across projects and internal functions. You will lead process improvement initiatives, collaborate with cross-functional teams and apply analytical and project management skills to deliver measurable business outcomes. This role is ideal for professionals with a passion for continuous improvement, stakeholder engagement and strategic execution. Roles & Responsibilities Process Analysis & Design : Evaluate existing business processes to identify inefficiencies and improvement opportunities. Design and document optimised workflows aligned with strategic goals. Stakeholder Engagement : Collaborate with internal teams and vendors to gather requirements and feedback. Facilitate workshops and meetings to align process changes with business needs. Implementation & Change Management : Lead or support the rollout of process improvements, including training and communication plans. Monitor adoption and effectiveness of new processes, adjusting as needed. Performance Monitoring & Reporting : Develop KPIs and dashboards to track process performance. Present findings and recommendations to senior leadership. Project Leadership : Manage or contribute to cross-functional projects, ensuring timely delivery and quality outcomes. Support risk management and compliance efforts related to process changes. Skills and Experience Education and Certifications Bachelor's degree in business, Engineering, or related field. 4-7 years of experience in process improvement or business analysis. Proficiency in process mapping tools (e.g., Visio, Lucidchart, Miro). Skills and Competencies Prior consulting experience in a professional services environment is desirable. Strong data analysis and problem-solving capabilities Strong analytical and interpersonal skills, with a commitment to service excellence. The ability to develop good working relationships is critical; and Exceptional communication and relationship building skills across project team, key partners and executive management. Skills : Process Improvement Business Analysis Lean Six Sigma Financial Services