A staff position assisting with the management of customer and vendor service orders.
With direct supervision, serving as domestic and UK-based customers' primary point of contact for non-technical issues, project management of initial customer setup and moves / changes, tracking and communicating status, obtaining and maintaining database of associated data, reviewing and managing customer and vendor invoice data.
Archiving emails and updating folders and other routine database maintenance.
Additional tasks & projects as assigned.
Responsibilities : Project management : With direct oversight from a Senior FIX
Account Manager • Ireland