Senior Business Analyst

Overview

As a Business Analyst you will be part of the Tasman Change Team and will be responsible for requirements definition and change request management.

What will you be doing?

Collating, understanding and documenting business requirements for change requests, or reviewing same from third parties

Creating clear and concise user stories with acceptance criteria to guide the development team

Analyzing and documenting both current (As Is) and proposed (To Be) business processes from an operational and system perspective

Process mapping and re-engineering to create efficiencies

Presenting business benefits and articulating requirements at all levels including Senior Management

Maintaining effective communication with stakeholders and clients to manage expectations and ensure alignment

Liaising between the development team and the business

Gathering requirements and creating spike / change requests from incidents and errors

Ensuring that deliverables and documentation meet Mars Capital Change Delivery Model standards

Participating in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives

Assisting in the development of test plans and performing user acceptance testing where required to ensure solutions meet business needs

Qualifications

Expertise

8+ years experience in Business Analysis / Requirements Gathering and Business Change roles, ideally in Financial Services

Experience in Financial Services and specifically Mortgages, Loans or Payment sectors

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills, with the ability to engage effectively with third-party clients

Proficiency in Agile methodologies and tools (e.g., DevOps, Confluence)

Exceptional documentation skills, with attention to detail

Ability to work collaboratively in a fast-paced, dynamic environment

Experience and knowledge of creating in-depth User Acceptance Criteria

Strong understanding of financial controls and risk

Demonstrable experience working on operational and technology process analysis and design

Proficient in the use of Visio or equivalent process mapping solutions

Process identification and mapping

Knowledge of waterfall and agile development methods

Proven stakeholder management experience, able to facilitate workshops and meetings with stakeholders at multiple levels in an organisation

Additional Information

Complexity : The systems are complex in their level of interconnectivity; architectural and logical decisions often require thorough refinement before implementation

Influence : Excellent interpersonal skills to attend meetings with users at different levels and participate in reviews of code releases where database development requirements were in-scope

Resource : Largely independent work; senior members guide more junior team members and align development with Mars practices

Other : Ability to prioritize tasks; good communication; adaptability to changing business needs; ability to ask in-depth questions and accurately record responses; willingness to work as part of a developing team

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