Investment Technology Business Analyst

Job Title : Business Analyst

Location : Dublin, Ireland

Duration : 12-months contract

Working Mode : Hybrid

JOB DESCRIPTION

INVESTMENTS TECHNOLOGY BUSINESS ANALYST

The Investments Technology Business Analyst will contribute to the enhancement and maintenance of critical Global Investment business systems used by our clients and consultants.  This Information Technology position is for an experienced and productive professional individual contributor, who works independently with minimal supervision.  The successful candidate will work closely with business users and IT managers to understand, challenge and develop requirements and applied solutions using analytical skills.  The candidate’s experience with Investment systems will be used to translate business and functional requirements into more detailed technical specifications, create and maintain system documentation, and guide operational improvements across business software tools.  The ability to communicate clearly using non-technical language is also expected.  The candidate will also assist with general application support to resolve functional and technical issues.

DUTIES AND RESPONSIBILITIES

To fulfil this role for a variety of Investment applications and initiatives, the Business Analyst will :

• Partner with cross functional  business teams and technical Subject Matter Experts (SME) to identify and accurately document solutions via business and systems requirements and processes; utilizing combined experience in both IT and the Investments domain.
• Facilitate and / or participate in and contribute to internal workshops and meetings to gather, understand and document project goals, workflows, complex business needs, gaps, and opportunities.  Determine how changing business needs will affect a system, product, and process.
• Be innovative and drive “outside the box” thinking.  Solve difficult problems as needed through proposing insightful, knowledgeable, effective solutions.  Build and use knowledge of what is happening in the industry, and in technology, to drive implementation of critical functionalities into our applications.
• Work closely with third-party software vendors and / or internal Systems Development teams to ensure the business requirements are met and align with the system design.
• Understand product architecture and functionality which will allow you to assess the feasibility of feature requests.  Gain an understanding of product design and solutions to take wider ownership / responsibility for the defined product functionalities.
• Estimate value, develop use cases and prioritize stories and epics to ensure work is aligned with product strategy.  Coordinate with project managers on scope, time & sizing estimates.
• Assist with testing of application enhancements, including writing test plans and acting as a business proxy for various application and environmental confirmations.  Document exceptions, configurations and work-arounds as necessary.
• Assist with technical documents and user guides, and any needed modifications to existing documentation, training materials or user demonstrations.
• Participate in the deployment and implementation of new and existing products / applications.
• Investigate, triage, diagnose and resolve complex application issues, working with business partners, other IT departments and suppliers as appropriate.

QUALIFICATIONS

The Business Analyst will meet the following criteria :