Service improvement manager

Service Improvement Manager Overview We are seeking a Service Improvement Manager to lead initiatives that enhance service delivery, streamline operations, and drive continuous improvement across a fast-growing division.

This role requires strong leadership, operational expertise, and the ability to implement change in a dynamic environment.

Responsibilities Lead and support teams to deliver high-quality, efficient services.

Analyse service performance and identify opportunities for improvement.

Oversee supplier relationships and optimise service integration.

Ensure compliance with policies, safety standards, and regulations.

Support staff development and foster a culture of excellence.

Implement best practices and drive innovation in service delivery.

Requirements Experience managing teams and service delivery operations.

Strong background in process improvement and performance optimisation.

Proven ability to collaborate across business functions and manage stakeholders.

Excellent leadership, communication, and organisational skills.

Adaptable, analytical, and resilient in fast-paced environments.