Customer Service Team Lead

Teamworx are delighted to announce this opportunity for a skilled and motivated Customer Service Team Lead to join our team in Dublin, Ireland.

As a Customer Service Team Lead, you will play a pivotal role in supervising and guiding a team of customer service representatives to deliver exceptional service to our customers.

If you have a passion for customer satisfaction and the ability to lead and inspire a team, we want to hear from you.

Key Responsibilities :

• Lead and mentor a team of customer service representatives.
• Provide guidance, training, and ongoing support to team members.
• Set clear performance expectations and conduct regular performance evaluations.

2. Customer Support :

3. Process Improvement :

4. Reporting and Analysis :

5. Customer Feedback :

6. Training and Development :

Qualifications :

To apply for the Customer Service Team Lead position in Dublin, please submit your CV to Maurice

TEAMWORX is an equal opportunity employer.

We value diversity and are committed to creating an inclusive workplace for all employees.

For many more opportunities in Retail and Hospitality check out teamworx.ie

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