Business Systems Analyst - Operations

Location : Burnfoot (Republic of Ireland), Letterkenny (Republic of Ireland), Campsie (United Kingdom - Northern Ireland) About the Role We are looking for a motivated and skilled Business Systems Analyst - Operations to support the continuous improvement and digitization of our operations processes through ERP and related systems.

The ideal candidate will have a solid understanding of key operational areas such as planning, purchasing, manufacturing, logistics, and quality, and will work closely with business stakeholders and IT teams to support, design, and implement effective digital solutions.

Experience with Oracle EBS is preferred but not mandatory.

Key Responsibilities : Provide day-to-day support for ERP and related operations systems (WMS, MES, QMS, SRM), including issue analysis, troubleshooting, and resolution.

Collaborate with business process owners to gather, analyze, and document requirements across operations functions (planning, purchasing, manufacturing, logistics, quality).

Translate business needs into clear functional and technical requirements for ERP and related systems.

Participate in system design, configuration, and testing phases, ensuring alignment with operational needs.

Support the implementation and enhancement of operations-related systems such as ERP (Oracle EBS preferred), WMS (Warehouse Management Systems), MES (Manufacturing Execution Systems), QMS (Quality Management System) and SRM (Supplier Relationship Management).

Assist in end-to-end process mapping and identify opportunities for process automation and optimization.

Support data consistency and integration between ERP and other operations applications.

Collaborate with IT developers, system integrators, and vendors to ensure successful delivery of IT solutions.

Help prepare user documentation, training materials, and support user acceptance testing (UAT).

Troubleshoot operational system issues and contribute to their resolution.

Required Qualifications : Bachelor's degree in engineering, Information Systems, Supply Chain Management, or a related field.

3+ years of experience in a business analyst or IT functional analyst role within manufacturing or supply chain environments.

Solid understanding of operations processes : planning, procurement, production, logistics, and quality.

Experience with ERP systems implementation or support (Oracle EBS is a plus).

Knowledge of operations applications such as WMS, MES, SRM, QMS.

Familiarity with systems integration concepts and data flows between applications.

Good analytical and problem-solving skills.

Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.

Basic knowledge of project management principles, including understanding of project phases, deliverables, timelines, and cross-functional coordination.

Preferred Qualifications : Experience with Oracle EBS.

Exposure to manufacturing digital transformation or Industry 4.0 initiatives.

Knowledge of SQL or data analysis tools is a plus.

Experience with Agile or hybrid project methodologies.

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