Senior UX Researcher

Responsibilities

Your Role

• design and deliver research activities to explore opportunities, in aplex B2B environment
• develop service blueprints and user journey maps to surface and define transformation opportunities
• develop the centralized Research Hub as an enterprise asset, across divisions and disciplines
• collaborate with stakeholders to absorb and shape Citco's enterprise UX strategy, including Product Management, CX, engineering and Marketing
• advocate for usability, design and innovation within the organization
• mentor and guide Designers and other participants in research practice

Qualifications

About You

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco wees and encourages applications from people with disabilities. Amodations are available upon request for candidates taking part in all aspects of the selection. Job ID 300001274424351