Food Retail Manager, Avoca Ballsbridge

About the Role

The Food Retail Manager will be responsible for all Dry Goods, Avoca's Cafe, Restaurant, Food Counter, CBK Retail Product, Fruit & Veg, Butchers, Deli Counter "Hello & Go", Delivery and Take-Home food offering in their store. Supporting the General Manager, the Food Retail Manager will lead their Teams in all aspects of Sales growth, margin attainment, stock control, cost control, customer service, training and health and safety. The Food Retail Manager will ensure Avoca continues to lead the market in quality, choice, and variety of retail offering.

Responsibilities

Drive sales and profit conversion delivering on a P&L bottom line

Ensure customer service and standards are best in class

Ensure the front line and all members of your team are fully trained, motivated and efficient in their duties

Full responsibility for stock control including ordering, replenishment, storage, cycle counts and seasonality changes

Act as a brand guardian to ensure consistency across the breadth of our offering

Drive innovation, embrace change and support the team in the delivery of new concepts

Ensure visual merchandising and displays are in keeping with Avoca brand standards

Work with the Buying team to support the development of category growth plans

Work with Business Excellence team to optimise Stock, Labour, Margin Control, Sales Innovation and Cost Management

Work with our concession partners to deliver on the Avoca business requirements

Full compliance with health & safety and Food Safety requirements throughout our operations

Full HACCP compliance and health & safety adherence throughout all products lifecycle

Ensure accurate and timely Employee records are inputted on our TMS

Provide cover for the General Manager when required

Ad hoc duties as per business requirements

Requirements

5-10 years' experience in a high-end customer facing food and retail business

Highly organised with an ability to multi-task, prioritise and work to tight deadlines

Must be strategic, commercial minded with a clear vision and a passion for retail

Proven track record of seeking responsibility

Excellent customer service skills - the ability to go "above and beyond"

Be a creative and innovative thinker

Attention to detail

Great problem solving skills

Be a teamwork champion

Avoca is an equal opportunities employer

Skills :

• Store Operations
• Customer Focus
• Food Retail