Sales Support Specialist

Role Summary To process and manage the purchase of goods and services for the company. You will be responsible for negotiating with vendors, managing delivery terms, and ensuring the quality, specifications, and efficiency of the supply chain. Check and maintain Purchase Order accuracy. Due to the nature of the role, it is full time office based. Key Responsibilities : Full Responsibility for the Procurement Lifecycle from request through to delivery Purchase goods or services that meet the quantity and quality needs of the organisation Evaluate and negotiate contracts with vendors Track inventory and restock goods when needed Track and follow up on open quotes Stay up to date on industry trends and new products Create purchase orders and any other documents required to complete transactions with vendors Prepare Tender responses Review purchase orders to ensure that they are complete and accurate Document existing internal procedures and keep them up to date To propose and document new internal procedures where and when appropriate Assist with reviewing and renewing client contracts Create and maintain customer product and service matrix to identify areas to upsell to customers Answer Phone Calls for Sales and Support in professional manner Prepare quotes, proposals, and presentations as needed for client engagements Schedule sales meetings demos and client follow ups Help onboarding new client and contracts Respond promptly to customer inquiries via email, phone, or chat, resolving issues or directing them to the appropriate team member. Occasionally, you may be asked to take on tasks outside the scope of this description that align with your skill set Identify and suggest process improvements to streamline sales operations