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Sales Support Specialist

Sales Support Specialist

GRENKE UKDublin, IE
30+ days ago
Job description

Objectives

As your daily activity consists of providing solutions to our stakeholders, you are a master in communication, capable to be assertive in every situation. Using synergies and asking the right questions allow you to respond quickly to people's needs.

Responsibilities

  • Handling requests coming from different communication channels
  • Providing support to different internal stakeholders relating to sales activities
  • Managing possible complaints by finding suitable solutions
  • Handling outstanding requests turning them into profitable contracts
  • Interaction with partners and customers in case of missing documents to promote the finalisation of the contract
  • Managing activities of the sales process according to the area of responsibility
  • Support in the optimisation of processes

Requirements

  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.
  • Professional experience in an Internal Sales department or Sales Support role.
  • Prior experience in managing customer complaints and providing suitable solutions.
  • Excellent verbal and written communication skills. Ability to communicate effectively and assertively with customers, partners, and internal stakeholders.
  • Ability to work collaboratively within a team and support other team members.
  • What we offer

  • A secure job in a dynamic and innovative environment with a competitive salary and bonus structures.
  • Modern offices and equipment.
  • Excellent benefits - healthcare, pension, 25 days annual leave, bike to work scheme, Health and Wellbeing allowance, etc.
  • Hybrid working after probationary period.
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    Sales Specialist • Dublin, IE