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Housing Manager, Property, Dublin

Housing Manager, Property, Dublin

Focus IrelandDublin, Ireland
18 days ago
Job description

Description

Housing Manager, Property, Dublin

Location : Dublin

Contract :  Full-time, Permanent

The Purpose of the job is to actas part of the management team, the role of the Housing Manager is to lead and manage a staff team in the provision of the Housing Management and Maintenance service in your area of responsibility

What you will do :

  • Manage the performance of staff by upholding best practice in human resourcing and performance management, and by complying with legal requirements in relation to employment / recruitment, supervision, health and safety and welfare, trainingand development
  • Achieve strategic goals through ownership and leadership of the team, including ongoing exploration of opportunities to add value to job accomplishments.
  • Ensure high levels of efficiency of staff through ongoing training, instruction, supervision and leadership.To effectively maintain, develop and staff performance, morale, and motivation
  • Plan weekly / daily staff schedules and assignments.
  • Coordinate maintenance schedules and assignments.
  • Monitor performance, including KPIs, and administer action plans consistently, and on a timely basis with any issues arising, in line with organisational policy.
  • Provide support to staff to encourage joint teamwork with Services staff and lead as an example in creating a harmonious environment.
  • Ensure all administrative processes involving staff are handled on a timely basis (i.e., performance reviews, SoftWorks, payroll, time sheets, change of status forms, etc.).
  • As part of the Focus Ireland management team, contribute and participate at management meetings and forums to support the strategic development of the organisation.

Financial

  • Develop and manage annual budgets by forecasting requirements and analysing variances, data and trends.
  • Maintain accurate records of all transactions and submit on timely basis (i.e., rents, damage reports, move-in / move-outs, etc.).
  • Prepare annual budgets and income projections in a timely and accurate manner.
  • Provide constant vendor / contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
  • Ensure that invoices are submitted to the Accounts Department for payment, handle petty cash and all funds.
  • Administrative

  • Prepare and / or implement procedures and systems to ensure orderly, efficient workflow.
  • Confirm all properties and corresponding paperwork are completed and inputted into the Housing Management System (Affinity) accurately and on a timely basis.
  • Ensure current resident files are properly maintained.
  • Ensure all administrative paperwork is accurate, completed and submitted on a timely basis.
  • Lead emergency team for all properties. Ensure proper response and handling of all emergencies with staff, residents, buildings, etc. within organisational policy to minimize liabilities (i.e., criminal activities, employee / resident injuries, fires, floods, freezes, etc.).
  • Housing Management & Maintenance

  • Ensure the organisation’s policies and procedures for housing management and maintenance are implemented, reviewed regularly and are fit for purpose.
  • Investigate and respond to complaints in line with company policy and guidelines.
  • Ensure compliance with the terms and conditions of the Tenancy Agreement.
  • Proactively manage any breaches of obligation that may arise up to and including any necessary legislative proceedings.
  • Proactively manage rent setting and rent collection and assure rent arrears are kept to an agreed minimum.
  • Proactively manage rent arrears management procedures
  • Maintain property appearance and ensure repairs are noted and completed on timely basis.
  • Ensure that void periods are kept to an agreed minimum.
  • Liaise with contractors and property management companies where applicable
  • Assure quality and quantity of all Focus Housing properties.
  • Manage cyclical and planned maintenance
  • Ensure that properties are inspected regularly and communicate any Service-related needs
  • Ensure that all repair requests are recorded, categorised and completed within the required timespan.
  • Health & Safety

  • In conjunction with the manager coordinate and review Health and Safety compliance across all sites.
  • Lead staff by implementing a “safety first” principle.
  • Participate as a Health & Safety Committee member.
  • Participate in the annual delivery of training for Health & Safety Champions.
  • Participate in the development and implementation of Health and Safety policies and procedures.
  • Other

  • Work within the framework of the overall objectives of Focus Ireland.
  • Positively promote Focus Ireland in activities and conduct.
  • Comply in full and adhere to all Focus Ireland policies including confidentiality, protection and access to records and to comply with the organisation’s electronic communications policy.
  • Work with the Head of Housing and the Property & Housing Director to undertake all duties which may reasonably be assigned from time to time.
  • To participate in relevant training and development courses as agreed with your manager.
  • To participate in the Team in working together collaboratively.
  • To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative.
  • What you will need :

  • Third level qualification in Housing Management and Maintenance, Property or in another relevant area.
  • Practical experience and understanding of social housing and the part Focus Ireland plays in this area.
  • Proven leadership capability, drive and ambition with ability to take the initiative.
  • Proven strong leadership capability with strong people management skills.
  • 2-4 years relevant management experience
  • Positive and proactive approach to dealing with diverse teams and functions.
  • An understanding and / or experience of working with tenants who have experienced homelessness or been at risk of homelessness.
  • Good commercial acumen and proven success for delivering objectives.
  • Strong project management, budgeting and management skills.
  • Good communications skills including excellent presentation skills.
  • Excellent attention to detail.
  • Possess a solution focused attitude.
  • Proficiency in MS Office, ie, Excel, Word and Outlook.
  • A team player with excellent attention to detail.
  • Strong communication skills.
  • Be trustworthy and conduct the role with integrity
  • Full clean driving licence and access to a vehicle
  • Create a job alert for this search

    Housing Manager Property Dublin • Dublin, Ireland

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