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Administration Lead - Dublin 7

Administration Lead - Dublin 7

SodexoDublin, Dublin
8 days ago
Job description

Administration Lead - Dublin 7

  • 45,000 per annum
  • Opportunities for professional development
  • Full driving licence is required for this role
  • Plus our Sodexo employee benefits package

Helpdesk Lead

Dublin - Full time

Join Sodexo as a Administration Lead in Dublin , where you'll play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations for our Public-Private Partnership (PPP) contracts across Ireland. This is an opportunity to drive efficiency and support client satisfaction within the Schools and Universities segment, making a difference in educational environments across the country.

As part of a committed team, you'll ensure smooth site-based operations, coordinate helpdesk support, and manage recruitment needs across our PPP contracts. This role is ideal for a proactive problem solver who thrives in a collaborative setting and is ready to make a positive impact every day.

What you'll do :

  • Assist the Contract Manager with key administrative tasks and project updates.
  • Coordinate site schedules and provide support to site-based Facilities Managers.
  • Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service.
  • Support recruitment activities for various contract needs across multiple sites.
  • Maintain accurate project records and manage multi-site responsibilities.
  • Uphold health, safety, and compliance standards as per statutory and company requirements.
  • Foster a professional, solution-oriented image to clients, staff, and colleagues.
  • What you bring :

  • Proven experience in an administrative or customer support role, ideally within Facilities Management.
  • Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
  • Excellent problem-solving abilities and decision-making skills.
  • Clear communication skills and the capacity to work independently and collaboratively.
  • IT literacy and confidence in using various software platforms.
  • What we offer :

    Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll join a company and team that values you and allows you to thrive in your own way. In addition, we offer :

    A flexible and dynamic work environment.

    Competitive compensation.

    Access to ongoing training and development programs.

    Opportunities to grow within the company.

    We are a Disability Confident Leader employer. We're committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

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