Manager HR Technology

Are you passionate about creating a world-class digital employee experience? Join our HR Technology team as a Functional Support Manager (Core HCM), where you’ll play a pivotal role in shaping and supporting innovative HR processes and platforms. Collaborating with HR Centers of Excellence, HR Business Partners, and IT teams, you’ll help design, deliver, and optimize technology-enabled HR solutions that drive operational excellence. This is your opportunity to make a meaningful impact on the employee experience while contributing to exciting projects that enhance our global workforce.

A Typical Day :

Partnering with HRBPs, HR Operations, and Employee Services teams to understand challenges and prioritize business needs.

Developing clear and actionable business requirements to inform IT solution designs.

Supporting user acceptance testing to ensure solutions align with business goals.

Providing end-user support for Workday HCM, ensuring customer-centric query resolutions.

Managing escalations for technical issues and leveraging ticket trends to drive continuous improvement.

Collaborating with IT Product Managers to deliver prioritized demands on time and with high quality.

Staying updated on industry trends to inform roadmap planning and future innovations.

Leading process improvement initiatives and identifying new tools to optimize employee experiences.

This Role May Be For You If You Excel In :

Translating complex business demands into actionable requirements and innovative solutions.

Supporting HR processes with hands-on experience in Workday HCM and security.

Communicating effectively to distill complex data into clear insights and recommendations.

Managing multiple projects simultaneously while meeting deadlines and exceeding expectations.

Collaborating across diverse teams and navigating ambiguity with confidence.

Applying intellectual curiosity to optimize processes and solve complex challenges.

Staying informed on HR best practices and frameworks to enhance employee experience strategies.

To Be Considered, You Bring :

A Bachelor’s or Master’s degree in a related field or equivalent professional experience.

5+ years of experience in HR, with a focus on Core HR processes and technology in a global environment.

Proven expertise in Workday HCM support, troubleshooting, and process optimization.

Strong analytical and critical thinking skills to address business needs and drive impactful solutions.

A passion for HR processes and creating exceptional employee experiences.