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Operations Supervisor - Grade B2

TeleperformanceTallaght, County Dublin, Ireland

7 days ago

Job description

src="https : / / teleperformance.icims.com / icims2 / servlet / icims2?module=AppInert&action=download&id=4712580&hashed=-552666295"

alt="TPUK Back 7" / >

Team

Leader

Responsibilities to include but not be

limited the following

style="margin-left : 136.8pt;">

Provide mentorship, guidance and career

development to members of your team

style="margin-left : 136.8pt;">

Lead a high-performing team through an

exciting transition to build problem solving, critical thinking,

analytical and technical capabilities which will enable the

department to develop deeper, more scalable

solutions

style="margin-left : 136.8pt;">

Team management responsibilities for a

market team, whilst also serving as a cross-functional and a global

liaison in developed areas of

expertise

style="margin-left : 136.8pt;">

Establish team goals and work with direct

reports on strategies for executing, measuring progress and sharing

results

Deliver projects involving quantitative

analysis, industry research, and strategy development, working

directly with global cross-functional teams to problem solve

analytical approaches and develop

solutions

Identify actionable insights, suggest

recommendations, and influence team strategy through effective

communication

style="margin-left : 136.8pt;">

Advocate for users within their market,

partnering with global and cross-functional teams to develop global

solutions

Recommended

Qualifications

style="margin-left : 136.8pt;">

BA / BS degree

preferred

Significant experience in a complex fast

paced

environment

style="margin-left : 136.8pt;">

Minimum 2 years of prior relevant people

management

experience

style="margin-left : 136.8pt;">

Strategic thinker with strong analytical

and creative problem-solving skills

style="margin-left : 136.8pt;">

Excellent written and verbal

communication skills

style="margin-left : 136.8pt;">

Passion for ensuring an excellent user

experience

/ >

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Grade • Tallaght, County Dublin, Ireland

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