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Field Service Engineer

Field Service Engineer

itContractingDublin
30+ days ago
Job type
  • Permanent
Job description

Overview

Due to continued expansion of  eir evo  we are now seeking to recruit an experienced  Field Service Engineer  that will work closely with our  Managed Services Team , working on a dedicated team, supporting an evolving and exciting multi-technology IT environment.

The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, as well as the latest Microsoft applications & solutions.

The Role would involve :

  • On site resourcing cover – operating within a customer’s environment and under their governance.
  • Provision accounts and equipment
  • Supporting Windows Desktops, Outlook, Networks, Ms. Office, O
  • Maintain and build the current documentation in place.
  • Interacting with and managing 3rd parties
  • Application troubleshooting and support.
  • Imaging and Deployment
  • Manage File Permissions and Access Rights
  • Configuration and Support of Mobile Devices
  • Hardware Fault Investigation and Diagnosis
  • Resolution and Recovery, Reducing impact where possible.
  • Work with other ICT teams or 3rd parties where required.
  • Create and maintain Documentation of Customer’s Environment
  • Assist in the transition of new customers.

Required Skills

  • 3-5 Years working in an IT Support Environment
  • Extensive Windows Desktop skills and Strong knowledge of Active Directory
  • Excellent Interpersonal and Communication skills
  • Industry Accreditation
  • Networking technologies, Firewall and Switching principles.
  • Microsoft Exchange Administration and Support