Jobs in Dublin

Job Title : Finnish Client Services Administrator

Reports To : Team Supervisor

Location : Dublin City Centre (100% onsite for training, then hybrid) (Mon-Fri standard hours)

Salary : Attractive, depending on experience with excellent benefits

Model : Full time permanent position, fully onsite during probation period and hybrid model after this point

Benefits : Pension, Healthcare, Profit Share, Risk Benefits, Holidays, Wellness Subsidy, Wellness

Programmes, EAP, Sports & Social, Tax saver and Bike to Work.

This position offers you the opportunity to work alongside one of our high-profile clients who operates within the financial services. They are looking for a motivated individual for a role dealing with new business administration, claims processing and investments. You will be part of a very customer centric team that manages all aspects of the clients requests in your portfolio of Finnish clients.

Key Responsibilities :

Excellent administration skills supporting across the Finnish Market regarding new business, claims administration and any changes to client’s details.

Excellent Customer Service

Dealing with customers queries via phone & email.

Strong attention to detail for production of high quality and accurate client documentation.

Maintain flexibility within the department, assisting colleagues where possible and if work load demands.

Developing strong relationships with our counterparties

Develop knowledge and understanding of the business

Candidate Profile :

Native or Fluent Finnish and fluent English Speaker

Third Level Qualification Desired.

Strong Microsoft Office skills

Customer focused and Excellent communication skills

High Numeracy Skills

High attention to detail

Ability to multitask

High level of motivation

Good problem-solving Skills.