Sales And Client Relations Executive (B2C)

Overview

Sales And Client Relations Executive (B2C) role at Tour Partner Group.

This position focuses on sales support, client liaison and post-sale client care within a travel-focused environment.

About The Team

Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics.

We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT.

Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.

We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix.

Our mission is to deliver personally tailored, authentic tours.

Responsibilities

Preparing costings for clients through Tourplan and client's platforms, with the aim of maximising margins and revenue

Producing quotations within an agreed time frame and in an agreed presentation style

Ensuring timely invoices are being raised in Tourplan and sent to clients

Managing post-sale customer care

Actively communicating and raising challenges from clients and markets

Liaising with the Contracting Team to ensure product range evolves with customer requirements

Monitoring performance and suggesting activities to enhance performance

Willingness to travel when required

Handling and qualifying customer enquiries by phone and email

Qualifications / Skills

Fluency in French & English

Experience in sales, tourism, operations, or event management

Strong communication and negotiation skills

Ability to work under pressure and multitask in a fast-paced environment

IT literate

Attentive to detail and commercially aware

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Travel Arrangements

#J-18808-Ljbffr