Personal Lines Administrator

Overview

Gallagher Ireland are part of the Arthur J Gallagher Group, one of the largest insurance brokerages in the world. We are now seeking to add a Personal Lines Administrator to our team. The successful candidate will be based in our Dublin office. This is a full-time, permanent position. Gallagher’s team in Ireland have over 100 years of combined insurance experience, we offer business, personal, and financial insurance solutions, protecting what matters most, to the people who matter to us – our customers. We do our utmost to provide the very best in customer service, niche insurance solutions, and expert advice. Founded by Arthur J. Gallagher in Chicago in 1927, Gallagher has grown to be one of the leading insurance brokerages, risk management, and human capital consultant companies in the world. With significant reach internationally, our organisation employs over 43,000 people and our global network provides services in more than 130 countries. How you'll make an impact Providing general administrative support to the PL team Assisting in the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals. Maintaining and updating client records in the Company’s database, ensuring accuracy and confidentiality. Responding to client inquiries via phone, email, or in-person, providing information and assistance regarding policy details, claims, and billing. Coordinating with providers to obtain quotes, process endorsements, and resolve any discrepancies. Supporting the Personal Lines team in preparing reports, presentations, and documentation for client meetings. Monitoring and following up on outstanding client requirements and ensure timely completion of tasks. Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts Ensuring compliance with company policies, industry regulations, and legal requirements. Participating in team meetings and contribute to process improvement initiatives. About you Excellent communication and organisation skills with a proven track record in a busy office administration role Proficiency in using Microsoft Office Suite is essential. Experience using Applied would be a distinct advantage. Excellent time management and the ability to multi-task in a fast-paced, customer focused environment. Self-motivated, enthusiastic, team-player with strong attention to detail