Service and Maintenance Manager

About the Role :

As the Service & Maintenance Manager, you will play a pivotal role in leading and growing our team, ensuring excellent service delivery to our Municipal, Industrial, and Commercial customers.

This role will be instrumental in managing the operations, expansion, and continuous improvement of our Service & Maintenance business unit.

Key Responsibilities :

Service Operations :

• Oversee daily operations, managing the day-to-day activities of the Service department to ensure efficient and effective service delivery.
• Ensure service jobs are administered per Standard Operating Procedures (SOPs) with monthly reviews of work orders and reporting.
• Ensure all repair jobs are administered using the company ERP system, including pricing, quotations, and estimations for customers.
• Implement and develop group systems to manage planned, reactive, and emergency service requests efficiently.
• Collaborate with EPS regional service center's to align on procedures, goals, and strategies.

Team Management & Development :

Business Growth & Strategy :

Continuous Improvement :

Reporting & Communication :

Compliance :

Out of hours work :

Key Competencies and Skills :

Qualifications :

Compensation Package :

We welcome speculative applications from individuals of all levels.

If you are interested in working with us but are not sure if the role above is for you, please feel free to get in touch for an informal discussion about what we do and what you could bring to the team. If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please let our recruiting team know.

Speak to our recruiting team on 022-31200 or email jobs@epswater.com.

Equal Opportunity Statement  - EPS Group is an equal opportunities employer.

Company Profile

Since 1968, we have grown from a modest electrical and pumping services business and developed into an innovative, internationally exporting product and service provider, now focused upon the water, wastewater and clean technology sectors, operating across the Republic of Ireland, the UK and Northern Europe.

We are an international water infrastructure specialist, one of the few genuine end-to-end service providers in the global water sector, providing large scale employment, bringing market leading and ground breaking technologies to Ireland and working to improve the country's water infrastructure.

Our vision is to be the best and most rewarding place to work for our teams, to be our customer's outstanding partner of choice and we are committed to being a Net Zero, sustainable business.