Clearance Broker-Associate

Overview

We have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.

Who we are :

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.

We work every moment to deliver the most important package of someone's day.

Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.

530,000 team members strong, we are as diverse as the world we serve.

We love what we do, and we do it well.

Our reach is big, and so are our dreams.

Join us and let\'s write our next chapter together.

Responsibilities

Reviewing shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied

Using in-house systems to create accurate and legally compliant clearance declarations

Contacting customers or government agencies to clarify information when needed

Resolving routine customer and customs disputes

Building effective relationships with our customers and helping them to choose the best suited clearance services

Working within tight time frames in a busy office environment

Qualifications

Good team working skills with experience of contributing to team performance in a busy office environment

Experience or working knowledge of key clearance related principles, Import / Export processes and regulatory requirements, CHIEF entries and commercial flights processing is desired

Customer focused with excellent communication skills

Attention to detail and the ability to make sound numerical decisions within tight time deadlines

Good analytical and problem-solving skills

Good Microsoft Office and PC skills

What we offer

Attractive compensation package

Training to get you started and on-the-job learning opportunities

Extensive learning resources to further develop your skills and knowledge

Tuition Assistance Program (

• applicable for FedEx positions with a permanent contract)

Employee Assistance Program for you and your family in difficult life situations

Employee reduced-rate shipping

Great career opportunities

FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community.

Feel good about where you work.

Choose your career path - we're ready to invest in your development.

Join FedEx.

Diversity & Inclusion is more than the workplace.

It's the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted.

At FedEx, diversity and inclusion happens because we do it together.

FedEx in the UK is Disability Confident 'Committed'.

FedEx was built on a philosophy that puts people first, one we take seriously.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Company

FedEx is one of the world\'s largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.

Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.

We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity.

FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.

The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.

Our success in the industry is attributed to our people.

Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.

We care for their well-being, and value their contributions to the company.

Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world.

The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's.

While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

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