FNOL Claims Handler

First Notification of Loss (FNOL) Claims Handler ?? South Dublin (Hybrid) | ?? Full-Time | ?? Permanent Contract Are you an experienced FNOL Claims Handler looking to take the next step in your career? Our client, a leading insurance services provider, is seeking a motivated and detail-oriented professional to join their claims team in South Dublin. This is an excellent opportunity to develop your skills in a collaborative and supportive environment, where training, growth, and teamwork are at the core of the company culture. Key Responsibilities Handle daily claims post, notifications, processing, and phone enquiries. Ensure compliance with claims authority levels, binders, and reporting requirements. Log all notifications, reserve amendments, and payments in line with month-end deadlines. Assist in preparing monthly insurer reports and maintaining accurate payment records. Liaise with customers, brokers, and third parties to deliver excellent service. Appoint and coordinate approved repairers, loss adjusters, engineers, and other experts. Settle claims promptly and efficiently, with or without legal input. Support insurer audits and attend settlement negotiations as required. Contribute to internal reporting processes and support management when needed. What We're Looking For Minimum of 2 years' FNOL claims handling experience. APA qualified (or grandfathered) - CIP qualification in progress is an advantage. Strong knowledge of underwriting principles, insurance regulations, and motor legislation. Excellent negotiation, decision-making, and problem-solving skills. Highly organised, with the ability to prioritise and work independently. Strong communication skills and a customer-first approach. A proactive team player with a positive attitude. Benefits Hybrid working model (South Dublin office) Annual performance-related bonus Ongoing training and professional development opportunities Supportive, team-focused working culture ?? If you have the skills and experience to excel in this role, we'd love to hear from you. Apply today and take the next step in your claims career. Skills : FNOL motor car Benefits : + package