Duty Manager

Duty Manager - Cork City Centre Hours : 42 hrs / week, Salary : € DOE Reporting to : Assistant Manager & Store Manager Type : Full-time, Permanent Why Join Us? Be the backbone of our store. You'll play a key leadership role in day-to-day operations while learning fast-gaining skills in team supervision, stock control, customer service, and retail strategy. Perfect for someone committed to building a long-term career in retail management. Core Responsibilities Support opening and closing procedures-registers, stock counts, secure premises Supervise replenishment and stock management, helping minimise waste and shrinkage Handle cash, ensure register accuracy, and assist with daily reconciliation Lead and coach team members during shifts, maintaining high service standards Resolve customer queries and complaints promptly and professionally Monitor KPIs (sales, waste, shrink, labour), and contribute ideas to drive performance Assist with staff scheduling, HR communications, shift coverage, and onboarding Support marketing initiatives-assist with in-store promotions and social media updates Regularly attend management meetings and contribute observations or action items Maintain a clean, safe, and organised store environment, compliant with health & safety policies About You Friendly, enthusiastic, and naturally confident Excellent communicative and leadership qualities-calms the team and motivates colleagues Flexible to cover both early mornings and evenings in a rotating schedule Reliable, proactive, and team-oriented Retail or customer-service experience is a bonus-but more important is attitude and commitment Business or management qualification helpful, but not essential