Food and Beverage Duty Manager

Food & Beverage Duty Manager

We are currently seeking a Duty Manager with a specific focus for the Food & Beverage department to join our amazing team in The Metropole Hotel

Duties & Responsibilities :

• To ensure that the operation in all areas is running to the agreed standard and follow up any discrepancies with the relevant HOD's
• To be operationally responsible for the service delivery and standards throughout the entire building when on duty.
• To patrol the building ensuring that all fire exits are free from obstruction and in proper working order.
• Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.
• Ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed.
• Patrol the building at regular intervals paying particular attention to cleanliness, both inside and outside the building.
• To take control and lead the team in the event of a fire alarm or pre-alarm scenario.
• Ensure that the back of house areas are in clean and proper condition.
• To spot check guest bedrooms daily

Experience and Skills

BENEFITS