HR Operations Lead

Are you an experienced HR professional with a passion for operational excellence? This is an exciting opportunity to lead and optimise HR operations within a dynamic professional services environment. AsHR Operations Lead, you will oversee the day-to-day delivery of HR services, driving process improvement, compliance and employee experience. Reporting to the Head of HR, you will provide strong leadership to the HR Operations function, manage a small team and ensure the highest standards of service across all aspects of the employee lifecycle. Key Responsibilities Lead and manage HR operations, ensuring efficient and compliant processes. Provide advice and support on a broad range of HR and employee matters. Manage the HR inbox, ensuring timely and accurate responses. Oversee onboarding, offboarding and probation processes. Maintain and update HR policies and procedures. Prepare monthly, quarterly and annual HR reporting for senior leadership. Lead the administration of leave, performance management and reward processes. Analyse exit interview data and provide insights on employee engagement and retention. Ensure compliance with employment legislation while delivering a high-quality HR service. Drive continuous improvement and explore technology solutions to enhance workflows. Coach, support and develop junior team members, fostering growth and career progression. Collaborate with cross-functional teams on HR projects and initiatives. About You Degree in HR, Business, or related discipline. Minimum 3 years HR Operations management experience, with proven leadership skills. Strong knowledge of HR best practice, employment law and compliance. Experience in professional services or a similar fast-paced environment is advantageous. Skilled in process improvement, HR systems, Excel and stakeholder engagement. Ability to manage multiple priorities under pressure while maintaining high standards. Strong communicator with a proactive and solutions-focused approach. This is a fantastic opportunity within a collaborative and high-performing environment. Youll have the scope to shape processes and make a real impact on organisational effectiveness. Skills : HR Operations Human Resources HR Administration