Operations Supervisor - Grade B2
TeleperformanceBray, County Wicklow, Irelandsrc="https : / / teleperformance.icims.com / icims2 / servlet / icims2?module=AppInert&action=download&id=4712580&hashed=-552666295"
alt="TPUK Back 7" / >
Team
Leader
Responsibilities to include but not be
limited the following
style="margin-left : 136.8pt;">
Provide mentorship, guidance and career
development to members of your team
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Lead a high-performing team through an
exciting transition to build problem solving, critical thinking,
analytical and technical capabilities which will enable the
department to develop deeper, more scalable
solutions
style="margin-left : 136.8pt;">
Team management responsibilities for a
market team, whilst also serving as a cross-functional and a global
liaison in developed areas of
expertise
style="margin-left : 136.8pt;">
Establish team goals and work with direct
reports on strategies for executing, measuring progress and sharing
results
Deliver projects involving quantitative
analysis, industry research, and strategy development, working
directly with global cross-functional teams to problem solve
analytical approaches and develop
solutions
Identify actionable insights, suggest
recommendations, and influence team strategy through effective
communication
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Advocate for users within their market,
partnering with global and cross-functional teams to develop global
solutions
Recommended
Qualifications
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BA / BS degree
preferred
Significant experience in a complex fast
paced
environment
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Minimum 2 years of prior relevant people
management
experience
style="margin-left : 136.8pt;">
Strategic thinker with strong analytical
and creative problem-solving skills
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Excellent written and verbal
communication skills
style="margin-left : 136.8pt;">
Passion for ensuring an excellent user
experience
/ >
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