Role Purpose
The Director of Wellness Curation & Wellbeing will be a visionary leader responsible for conceptualising launching and operating an incomparable spa experience at Park Hotel Kenmare. This is a rare opportunity to create a flagship wellness destination from the ground up establishing a new benchmark for luxury spa experiences in Ireland and beyond.
The role combines strategic leadership creative vision operational excellence and commercial acumen while embodying the hotels philosophy of inviting and inclusive service.
Key Responsibilities
Strategic Leadership & Vision
- Lead the successful opening and ongoing evolution of a world-class destination spa.
- Translate the hotels values and sense of place into a distinctive spa philosophy and guest journey.
- Position the spa as a must-visit international wellness destination integrated seamlessly with the Park Hotel Kenmare brand.
- Identify global wellness trends and innovations while maintaining authenticity.
Guest Experience Excellence
- Curate exceptional highly personalised spa journeys that exceed guest expectations at every touchpoint.
- Establish uncompromising service standards that reflect understated luxury warmth and expertise.
- Personally engage with guests when appropriate acting as an ambassador for the spa and hotel.
- Ensure a serene restorative and impeccably maintained spa environment at all times.
Team Leadership & Culture
- Recruit train inspire and retain a high-performing team of therapists and wellness professionals.
- Foster a culture of excellence and continuous learning.
- Act as a mentor and role model developing future leaders within the spa team.
- Ensure staff wellbeing engagement and alignment with the hotels service ethos.
Operations & Standards
- Oversee all spa operations including treatment delivery scheduling facilities retail and guest flow.
- Develop and maintain SOPs hygiene protocols and safety standards.
- Ensure seamless collaboration with hotel departments including Rooms Food & Beverage and Sales & Marketing.
- Monitor and continuously refine operational efficiency without compromising the guest experience.
Commercial & Financial Performance
- Develop and manage annual budgets forecasts and business plans.
- Drive revenue through treatments wellness programs memberships retail and exclusive experiences.
- Analyse performance metrics and implement strategies to maximise profitability and guest satisfaction.
- Work closely with Sales & Marketing to create compelling spa packages and positioning.
Brand Partnerships & Product Curation
- Select manage and nurture relationships with best-in-class spa and wellness brands.
- Curate treatment menus that combine science craftsmanship and sensory luxury.
- Ensure retail offerings align with the spas philosophy and elevate the guest experience.
Qualifications :
Essential Experience
- Proven experience as a primary leader in a destination spa environment.
- Demonstrated success in opening or relaunching a high-end spa (highly desirable).
- Strong commercial and operational management experience.
- Deep understanding of luxury service standards and guest psychology.
Personal Attributes
- Visionary creative and detail-oriented.
- Warm gracious and an emotionally intelligent leader.
- Passionate about wellness hospitality and exceptional service.
- Calm confident and inspiring presence.
- Discreet professional and aligned with the values of sustainability and sense of place.
Skills & Knowledge
- Excellent leadership communication and interpersonal skills.
- Strong financial acumen and analytical capability.
- In-depth knowledge of global spa trends treatments and wellness initiatives.
- Ability to balance innovation with timeless elegance and authenticity.
Additional Information :
What This Role Offers
- A once-in-a-career opportunity to create one of the worlds most exceptional spas.
- The chance to shape a legacy wellness destination within one of the countrys most respected hotels.
- Competitive remuneration package commensurable with experience.
- Professional autonomy creative freedom and strong senior leadership support.
Work Environment & Benefits:
- Highly Competitive Salary
- Use of our pool/ gym facilities
- Discounted rates at Park Hotel Kenmare
- Discounted rates at other Relais & Chateaux properties
- Healthy freshly cooked meals provided whilst on duty
- Complimentary on-site parking
- Excellent training and development
Remote Work :
No
Employment Type :
Full-time
Key Skills Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills
Experience: years
Vacancy: 1
