Care Scheduler / Coordinator

Job Title: Care Coordinator / Care Scheduler

Job Location: Galway City

Bluebird Care Galway are seeking enthusiastic, positive and highly organised people to join our expanding team in Galway City. The Care Coordinator / Scheduler plays a key role in the successful day to day running our business.

We are looking for candidates who have excellent interpersonal skills and a warm flexible communication style.

Your responsibilities as a Care Coordinator / Scheduler will include . . .

• Develop and maintain positive relationships with staff, customers and their family members, and with HSE Health and Social Care Services personnel.
• Provide a professional and courteous service to members of the public & colleagues
• Provide administration support and effectively co-ordinate work schedules
• Work on the On-Call service on a rota basis with your colleagues
• Respond to all customer queries in a timely and professional manner.
• Be the first point of contact for Customers & Staff
• Provide support to the senior management team

Qualifications & Experience

• Experience as a Care Assistant is very desireable but not essential
• A recognised qualification in office administration or relevant experience
• Min 1 years' experience working within a homecare office setting desirable
• Strong computer literacy skills essential
• Must have the ability to work under pressure, have the ability to manage their own workloads and whilst also being a team player
• Candidates must have strong written and oral communication skills and be able to demonstrate a high level of attention to detail

Employment Type

• Full-time role: Office hours 08:30 - 17:30 Monday to Friday (start & finish times may be flexible by agreement)
• Full Driving license desirable
• On-Call (rota basis)
• Permanent & Fulltime position
• Additional income earning opportunities for candidates with Homecare / Home Support experience.
• Location: Bluebird Care Galway, Block 6, Galway Technology Park, Parkmore, Galway H91W30F

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay