Spa Therapist

Now Hiring at The Grace

The Grace | Where Excellence meets Opportunity

Westport, County Mayo | Full-Time

Job Summary:

The Spa Therapist is responsible for delivering exceptional and personalised spa experience in alignment with The Grace Westport Estate's luxury standards. This role involves providing a range of professional spa and wellness treatments while ensuring a serene and restorative environment for all guests. The ideal candidate will possess refined technical skills, deep product knowledge, and a passion for holistic well-being.

Key Responsibilities

• Provide professional spa treatments including massages, facials, body scrubs, wraps, manicures, pedicures, and other wellness therapies as trained and certified.
• Consult with clients to understand their needs and preferences, tailoring treatments accordingly.
• Maintain cleanliness and hygiene standards in all treatment rooms and spa facilities, adhering to health and safety guidelines.
• Excellent time management and organizational skills, ensuring punctuality and efficiency in treatment delivery.
• Ensure treatment areas are well-stocked with supplies and equipment before each service.
• Promote spa products and services, offering recommendations based on client needs.
• Comply with therapist/client confidentiality protocols
• Exceptional guest service, communication, and interpersonal skills, with a refined, discreet, and polished demeanour
• Physically fit with stamina and posture awareness to perform treatments effectively over extended periods.
• Maintain a high standard of personal presentation and always comply with grooming / uniform standards.
• Work collaboratively with the spa team to ensure a seamless and relaxing guest experience.
• Uphold the spa's brand standards, values, and service culture.

This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibility at the time of writing.

Required Experience & Skills

• Certifications in both facial and body treatments at CIDESCO, CIBTAC, or ITEC level.
• Minimum 1 years of experience in a spa, resort, or wellness environment (preferred).
• Knowledge of different massage techniques (Swedish, Deep Tissue, Aromatherapy, etc.).
• Attention to detail and a commitment to providing excellent customer service.
• Ability to maintain client confidentiality and professionalism.
• Positive attitude, strong work ethic, and team spirit.
• Flexibility to work weekends, holidays, and varying shifts as required.
• Eligibility to work in Ireland.

Preferred Experience & Skills

• Proficiency in spa software systems such as Journey, Book4Time, or Try-Be.
• Familiarity with prestigious skincare and spa brands (e.g., GROUND, ESPA, Elemis, Natura Bisse, Voya)
• Previous experience in a Luxury hotel spa or international luxury wellness brand.
• Demonstrated passion for continuous learning and staying informed about emerging wellness trends and innovations.

The Grace Westport Estate is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.